If you have annual support and service with us, these fees do not apply, as all remote support is covered regardless. We aren't here only when problems arise, we work hard to ensure that problems don’t develop in the first place. Our pro-active Support teams solve issues before you're even aware of them.

Annual support includes but is not limited to:

 

• Ongoing system maintenance and upgrades

• Unlimited helpdesk support 

• Dedicated service from highly skilled technicians and engineers

• Modifications at your request

• Unlimited training - for new members of staff, if you add features etc

• Priority assistance 

• Optional evaluation consultation - we monitor and analyse your use and provide adjustments as necessary

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